Data Recovery — Photos and Files Off a Device That Won’t Turn On

Usually not, and this is the single most common misunderstanding we see. Storage failing outright is rare; what fails is normally the charging circuit, the power-management chip, or a board-level connection. The data is often sitting intact on memory that simply has no working path to a screen. Bring it to us before assuming the worst — the free quote costs you nothing.

No, and you should be careful with anyone who says yes. Recovery is diagnostic by nature — until the board is examined there is no honest way to know whether the memory is reachable. What we can promise is a straight assessment of what we find and what is realistic, before you commit to anything.

The quote is free and comes before any work. A diagnostic fee may apply to board-level recovery even when the data cannot be retrieved, because the diagnostic labour is performed either way. We tell you that number up front — you will never be surprised by an invoice.

Often, yes. Correcting other shops' failed repairs is a routine part of what we do, and "unfixable" frequently means "beyond what that counter can do" rather than genuinely unrecoverable — a great many shops do not perform board-level or micro-soldering work at all and send those jobs away. We will tell you honestly if it really is finished.

Yes — we come to you across Sugar Hill, Buford, and Suwanee, Georgia for the assessment, the same as any other job. Board-level recovery work itself is carried out in our own repair lab rather than at your door, and it is never shipped out to a third party. Your device stays with us.

Turn on automatic backup today, while the device still works — iCloud or Google One for phones, and any cloud or external drive for laptops. Nearly every data-recovery job we take was avoidable. We would genuinely rather you never need us for this.